Outsource Access
Client Engagement Dashboard
Henri's Bakery & Deli
All Clients Internal
1
Active VAs
$1,895/mo
Monthly Investment
November 2025
Client Since
Active
Engagement Health

Company Information

Industry
Restaurant / Bakery & Deli (Multi-Location)
Domain
henrisbakery.com
Location
Atlanta, GA (7 locations)
Annual Revenue
~$10M
Employees
~30 (admin/leadership)
HubSpot ID
18413043755

Key Contacts

Primary POC
Anthony DiNardo (President & Owner)
Secondary Contacts
Tammy Vaughn (Controller, Day-to-Day POC), Tiffany (External CPA)

Brad's Relationship

Anthony is a member of Brad's EO Forum. Brad spent 4 days with Anthony at a forum retreat in Feb 2026. Strong personal relationship. Henri's is one of OA's flagship single-VA success stories.

Virtual Assistant Team (1 VA)

Cristine Joy D. Santos ("Tine")

Specialized Accounting / Staff Accountant
Start Date: November 2025
Status: Active | Star Performer
Summary: Full-cycle accounting across 7 locations. AP processing, Clover sales reconciliation, bank reconciliation (7 accounts), monthly sales tax filing, Budget vs Actuals analysis. Migrating from QuickBooks to Restaurant365. R365 certification: ranked 8th out of 93. 100% KPI score. The 'Cristine Model' exemplar VA.

Communication Channel

GChat Space
spaces/AAQA-8aAea8
Update Frequency
Weekly via GChat Dream Team

Communication Notes

Anthony is an EO Forum member with Brad. Communication through GChat space and through personal EO relationship. Tammy Vaughn (Controller) is primary day-to-day contact for Cristine's work. High trust account.

Advisory Document Status: Delivered

Strategic Insights & Recommendations

R365 Migration Flagship

Migrating from QuickBooks to Restaurant365. Cristine ranked 8th out of 93 on R365 certification. Prime candidate for Software-as-a-Managed-Service model.

Multi-Location Accounting Excellence

7 locations, 7 bank accounts, multiple revenue streams (dine-in, ezCater, Uber Eats, DoorDash, Grubhub). Complex reconciliation executed flawlessly.

The Grateful Bread Co. Integration

Anthony acquired wholesale bakery (Smyrna GA, July 2024) plus Galla's Pizza. Accounting scope expanding with acquisitions.

RBA Board Presidency

Anthony named president of Retail Bakers of America. Industry leadership position creates content and referral opportunities for OA.

Time Doctor Integration

Time Doctor Integration Coming Soon

Real-time productivity tracking and hours breakdown will appear here once the Time Doctor API integration is live.

Preview: What You Will See

MetricDescription
Daily Hours TrackedHours logged per VA per day with idle vs. active breakdown
Weekly Productivity ScorePercentage of tracked time spent on productive tasks
Top Applications UsedMost-used apps and websites during work hours
Screen ActivityScreenshot frequency and activity levels
Attendance & ScheduleClock-in/out times, breaks, overtime tracking